The sooner, the better! Our busiest seasons are Spring, Summer, Thanksgiving, Christmas,
the week of New Years and any other local special event days.
It's not uncommon for Quality Providers to run out of cribs and other popular gear items
during these times. We recommend booking as early as possible to be sure you are able to
secure the baby equipment you need to make your travel experience as stress-free as
No. We require full payment at the time of booking. We are holding your items for you
and are not making the items you’ve reserved available to other potential customers—kind
of like a vacation rental reservation.
We accept Visa, MasterCard, American Express, JCB, Discover and Diners Club. We also
accept gift and prepaid cards that are one of the aforementioned types. We can charge cards of
these types from customers anywhere in the world.
Yes. As a general rule, we have a 3 day minimum rental period. However, Quality
Providers can decide to offer one day rentals for certain situations, such as party
rentals. If you are interested in a 1 or 2 day rental, please reach out to the Quality
Provider to see if they can accommodate your request.
As the leading baby equipment rental brand, BabyQuip serves families in hundreds of
cities across the US and Canada. Our Independent Quality Providers deliver and set up
clean, safe and insured baby equipment to private residences, vacation rentals, hotels
and even airports.
Once you complete your order your Quality Provider will be in contact to arrange
specific delivery details.
Each Independent Quality Provider sets their own delivery rates and the locations they
deliver to. There may be extra fees for same day delivery, delivery outside of normal
business hours, or on holidays. Please check with the Quality Provider you would like to
rent from to get the most accurate delivery costs.
The delivery fee includes delivery, setup of most items (excluding car seats, safety
gates and other baby-proofing items), and pickup at the completion of a reservation.
If a QP has to return to the property for any reason that is outside of our control,
there will be an additional trip fee. Typically that fee is a one way delivery fee to
Our website works on the honor system in that you pick the location that you understand
is most appropriate. The delivery fees are determined by the distance and time from our
location. We may have to contact you to adjust the delivery rate, if the wrong option is
chosen by mistake.
Please call, text or email your Quality Provider directly as soon as you know you’d like
to modify your reservation for any reason (add items, remove items, extend dates, change
dates, etc). You can find their contact information in your confirmation
Quality Provider is the person who can make reservation modifications for you. The
credit card you used to originally place your reservation will be charged or credited
for the changes. If you prefer to use a different card, just let your Quality Provider
Reservation date extensions requested less than 24 hours prior to the originally
scheduled pick up time may be subject to an extension fee.
Yes! We require that all QPs meticulously clean all of their baby equipment. Babies'
immune systems are still developing and we understand that you as parents or
grandparents rightfully expect clean, sanitized products. Items are inspected and
cleaned after every pickup and then inspected and cleaned again before the next
delivery. We recommend that QPs use organic and/or non-toxic cleaners. Inquire with your
QP for specific cleaning products used.
You are responsible for the gear once it is delivered to you, and it must be returned in
the condition it was received. Please do not allow any food or beverages in any
equipment other than high chairs or booster chairs. Please do not allow smoking near any
of the equipment as fibers and plastics can absorb the odor. If items are returned to us
extra dirty (including vomit or diaper explosions) or smelling of smoke, you will be
charged an additional detail cleaning fee of $30 per item. In the event that an item cannot
be fully cleaned, or the smell of smoke removed, you will be charged the fair market value
to replace the item.
In the unfortunate event that an item is damaged, lost, or stolen you will be charged a
reasonable fee to repair the item for fair market value (plus shipping) to replace the
The full-size crib is a standard full-size crib. It’s modern, sleek, and made of real
hardwood (some Quality Providers rent metal cribs—please ask your Quality Provider for
clarification). The sides do not drop down. It comes with a quality, firm mattress that
is suitable for infants to large toddlers, and standard linens that include a mattress
cover and single fitted sheet.
Call your BabyQuip Quality Provider! You can also visit the product manufacturer’s
website for additional information and/or check YouTube for a video from the
manufacturer. Car seats will always be delivered with a manual, or you will be provided
a link with installation instructions.
The NHTSA (National Highway Traffic Safety Administration) recommends keeping your child
in a car seat for as long as possible, as long as the child fits within the
manufacturer’s height and weight requirements. Please use the NHTSA car seat
recommendations for children by age: Car
Seat Recommendations for Children
Children should stay in a car seat and then transitioned to a booster seat when the
vehicle seat belts fit correctly. This is typically when a child reaches about 4 feet 9
inches in height, and is between 8 and 12 years of age. Most children will not fit in a
seat belt alone until 10 to 11 years of age.
All Quality Providers are required to provide customers with a car seat manual, or a
link to a video that includes installation instructions, but are not allowed to install
a safety seat for a customer due to insurance and liability reasons.
Basic instructions are also typically printed on the car seat itself as a
reminder/guide. Please always refer to the user manual to make sure the car seat you are
renting is properly secured and appropriately installed. You can find a certified
technician at NHTSA should you choose to have someone double check your installation.
Tot Squad can help! Tot Squad is a service for busy and traveling parents. They can
physically install your car seat at different retail locations, at your doorstep or they
can help you virtually. Click here to book a video
chat with a Tot Squad Certified
Passenger Safety Technician who can talk you through the proper installation and use of
your rented car seat. Cost for a virtual seat check is $40, however, if you book through
BabyQuip, you’ll get a $10 discount.
You can also find other local places that can check your car seat for proper
installation at NHTSA.
To help cover the costs of running BabyQuip, we charge customers a service fee between
6% and 8% every time a reservation is made through the BabyQuip platform. The amount of
this service fee is based on the reservation subtotal of rental and delivery charges
(before other fees and taxes). The exact amount of the service fee is displayed before a
customer pays for their reservation and is also displayed in the cart, delivery
information, billing information and payment pages.
Yes, we are fully insured. Our commercial liability insurance policy covers bodily
injury and property damage resulting from the baby gear rented through the BabyQuip
platform. Insurance is an important differentiator between BabyQuip and other baby gear
You may cancel all or any portion of your reservation up to three days
before the delivery date and receive a refund of all applicable fees,
except the service fee (the service fee will appear as a separate line item at
If you cancel all or any portion of your reservation two days before
the delivery date, you will receive a refund of 50% of all applicable fees except the
If you cancel all or any portion of your reservation the day before or day of
delivery, you will be charged in full.
Notwithstanding the forgoing, if you cancel all or any portion of requested services for
a rental period that occurs during the week of Thanksgiving, the week before Christmas,
the week of Christmas, or the week after Christmas:
(a) at least 14 days before delivery, you will receive a refund of all
applicable fees except the service fee (b) at least 7 days before delivery, you will receive a refund of 50%
of all applicable fees except the service fee (c) less than 7 days before delivery, you will be charged in full.
No. If you need to cancel your reservation contact the Quality Provider you rented from
Their contact information can be found in the reservation confirmation email.
Your QP is the only person who can cancel your order for you.
If you are not able to reach your QP please send an email to email@example.com.
BabyQuip is the #1 baby equipment rental service and marketplace offering thousands of
baby gear items in over 500 cities across the US and Canada. We are improving the way
families travel by providing safe and sound rental essentials to make everywhere feel
like home. Our Quality Providers rent full-sized cribs, strollers, car seats, toys,
books, high chairs, carriers, noise machines, baby baths, bouncy seats, pack ‘n plays,
monitors, jumpers and so much more!
With over 30,000 reservations completed, we know how to take care of traveling families.
In fact, 62% of parents say renting baby gear from BabyQuip saved their vacation!
BabyQuip fits into a rapidly emerging group of businesses known as "platforms” or
“marketplace businesses”. Companies like Airbnb, Ebay and Uber fit into these
categories. They create value by facilitating exchanges between two or more
interdependent groups, usually ‘consumers’ and ‘producers’. At BabyQuip, Quality
Providers are ‘producers’ and traveling families, grandparents, or other local customers
seeking baby gear are ‘consumers’.
Independent Quality Providers (QPs) are independent business owners who rent, deliver
and set up clean, safe and insured baby gear that you own at hotels, Airbnbs, vacation
rentals and private residences. QPs are gig-economy moms, dads, retirees or best friend
teams who are building a baby gear rental business on the BabyQuip platform.
No. We can get you set up on the BabyQuip platform and open for business before you buy
any gear. However, if you already have baby gear that’s clean and safe then you can
start with that!
We do highly recommend (but don't require) that you purchase one item—a full-size
portable wooden crib. Cribs are the most requested item and could easily be included in
your first order. It fits in many cars, and all vans and SUVs. (We'll tell you how to
order a crib later.) If you're close to a baby store, or use Amazon Prime, you can
actually purchase gear after you get an order most of the time. That's how Quality
Providers build their inventory. You can also purchase used gear (except car seats)
that’s in like-new condition.
We do this for you! We give each new Quality Provider a website pre-loaded with the top
40 rented items including images, prices and descriptions. We’ll teach you how to use
the custom BabyQuip QP administrative portal where you can add and remove items and
update pricing and descriptions as often as you like. The portal is easy to use and you
do not need any technical skills to have a beautiful BabyQuip website.
You decide. Most Quality Providers deliver about 20-30 miles around where they live, and
this is completely up to you. This is your business decision and will vary based on the
size of city you live in and how much you want to be in the car. You also set the
delivery rates. Look at other Quality Provider pages to see where they deliver and how
much they charge.
BabyQuip is one of the highest side gig income opportunities—second only to Airbnb
hosts! On average, our Quality Providers are earning over $600 a month. Some Quality
Providers are making $5,000 or more a month.
You will keep 80% of your rental and delivery fees and 100% of your tips from each
reservation. BabyQuip keeps the other 20%.
Yes! We believe there is great demand for baby gear rentals in every market and to
capture that demand, like other platforms (such as AirBnB and Rover) we want to have
providers everywhere to best serve customers. Quality Providers do not “own” any town,
city or location. We expect collaboration among Quality Providers in an area and see
Quality Providers teaming up on large orders and transferring orders to each other when
necessary. We want you to meet for coffee, to get to know each other and to support each
No! This means we haven’t found a Quality Provider in that area yet. We hope you will
sign up and launch your baby gear rental business with BabyQuip in your location so we
can start serving that market!
BabyQuip is the leading baby gear rental platform and we pride ourselves on providing
outstanding customer service and clean, safe gear. We expect exceptional service and
professionalism from all QPs and that all QPs follow our core values of personalized
customer service, reliability, responsiveness, friendliness and positive communications.
We evaluate performance with a rating system and will work with you to keep your rating
at its highest. Don’t worry, you’ll do great and we’ll make sure to support you!
You may list and rent your items on any website, however, only orders serviced through
the BabyQuip platform will be covered by insurance. Customers who originate from
BabyQuip marketing efforts or find you otherwise through BabyQuip must be serviced
through the BabyQuip platform. We have many providers who have complementary businesses
and promote their BabyQuip business on other websites.
As a Quality Provider, you are an independent business person. This means you get to
design your own business and are not an employee of BabyQuip. This is your business -
exciting right? With the BabyQuip platform, we connect traveling families to you. You
will be dedicated to providing friendly and personalized customer service, clean and
safe product delivery, and doing whatever you can to make the families' vacations
delightful. You will agree to abide by BabyQuip guidelines and to follow our core
values. We will share all of this with you.
You get to be part of the largest baby gear rental platform. We have years of experience
launching baby gear rental businesses and can connect you with customers immediately.
BabyQuip provides training, paid marketing, a national brand, a community of QPs to
learn from, industry knowledge, ongoing support and much more! We love helping our QPs
grow their businesses. Together, we can help families pack light and travel happy!
The first step is to show your interest and submit your contact information at
babyquip.com/signup. You will be given some
preliminary training materials to help you
learn a bit more about BabyQuip and what it’s like to be a Quality Provider. You’ll then
set up an information session (a brief 15 minute call) with someone on our corporate
team who is also an experienced Quality Provider. We will guide you through all the
steps to get started. Most new Quality Providers go live and are ready for reservations
and to help customers within a week.