Above and beyond!
“Any mom of small kids will tell you the highest praise you can give someone is that they made your life easier. That is Kalen. She called to see if SHE could reach out to our AirBnB host to coordinate early access to our Chicago rental so that everything would be there AND assembled when we arrived. The stroller I had originally selected wasn’t available so Kalen sourced it from another provider and handled all the details of that on her end. We didn’t have to hassle with any packing or loading out of the items we rented, Kalen handled all of that after we left and sent photos to show the AirBnB after. She even did an extra stop to pick up a case of waters for us to have when arrived. Everything worked, everything was in great shape and Kalen was so proactive and professional. Would highly recommend for every parent in or visiting the Chicago area.”
Kalen went above and beyond!
“We placed a rental order for our family trip. When we were flying to our destination, our order was canceled. Kalen saved our trip by taking our last minute rental request. Our item was clean and in great condition. We will definitely be connecting with Kalen for our next Chicago trip!”
“Great service and communication!”