Rent Baby Gear | Stephanie Donnell, BabyQuip Quality Provider

Rent Baby Gear from Stephanie Donnell in Bedford, Massachusetts

Cribs, Strollers, Car Seats, Toys & More



Reviews

Customer reviews (3)

3.67 out of 5

5 star

67%

4 star

0%

3 star

0%

2 star

0%

1 star

33%

RIANNA COHEN Oct 14, 2023

Highly Recommend

“Huge thanks to Stephanie who stepped in last minute to get us a car seat when we travelled through Boston. After another provider cancelled on us last minute, Stephanie stepped up and saved the day by meeting us at the airport. The seat was exceptionally clean and she was amazing to work with. Fantastic communication. Highly recommend! ”

Marianna Archibald Jun 06, 2023

Very responsive and great to work with

“Stephanie was great, on time with delivery and pickup, and very responsive. Would definitely rent from her again.”

Customer Jan 08, 2023

Worst experience I've ever had with a BabyQuip provider

“I have used BabyQuip services for the past 3 years for multiple children, in various states as well as Canada. I have had positive experiences each time, as well as exemplary customer service. This past weekend, however, has been the worst experience that I have had! And, has been the deciding factor as to why I will not be using this service again. This provider offered zero assistance in getting the crib to where it needed to be. I was on an overnight trip alone, with two very active toddlers and limited cell service. The provider offered no details as to pickup times and only contacted me when she was 10 minutes away asking me to bring the crib down to the front desk because she had her children with her. Her message stated that pick up time was in between 10 am and noon. The crib and mattress were returned to her car, in the parking lot, by me at 11:30 am. She proceeded to charge my credit card an extra fee without my knowledge. ”