BabyQuip is the leading gear rental service and marketplace, trusted by hundreds of thousands of families traveling across the US, Canada, Mexico, the Caribbean, and beyond. With gear available in 5,000 cities, we make family travel easier by delivering clean, safe, and insured family travel gear right to your Vrbo location.

With over 425,000 reservations (and counting!), we know how to take care of traveling families. In fact, 62% of parents say renting gear from BabyQuip saved their vacation!

BabyQuip rents a wide variety of baby, beach, and pet gear—including cribs, car seats, strollers, toys, pet crates, beach chairs, umbrellas, coolers, and even small appliances. If you don’t see something on a Quality Provider’s rental site, just ask! They may be willing to add it for you.

Independent Quality Providers are business owners who rent, deliver, and set up baby, beach, pet gear, and more. They own the gear themselves and ensure it is clean, safe, and fully insured. 

Many Quality Providers are parents, grandparents, retirees, or side-hustling superstars who love helping families travel with less stress and more joy. When you rent from a Quality Provider, you're also supporting a small business in the community you're visiting.

Your gear is delivered by a local Quality Provider—a trusted, independent partner who owns and manages their own inventory. They handle delivery, setup (excluding car seats, safety gates, and other baby-proofing items), and pickup. 

Quality Providers are local experts who know their communities well and take pride in making family travel easier and more comfortable.

We’re here to help! If something’s not right with your rental, start by contacting your Quality Provider (QP) - they’re your go-to for delivery, pickup, or gear questions. You’ll find their contact info in your confirmation email and in your BabyQuip account. 

Need more help or can’t reach your QP? Our BabyQuip Support Team is ready to assist: 

? Email: [email protected] 

? Phone: (201) 695-8094 

? Live chat: babyquip.com/vrbo/contact 

No matter the issue, we’ll make sure you’re taken care of.

Book as early as possible! Popular items like cribs can book up quickly, especially during spring break, summer, and major holidays like Thanksgiving and Christmas. Early booking ensures you get the gear you need.

After booking a Vrbo stay, guests will see a link to BabyQuip in their Trips dashboard and pre-trip email. Just click the link to browse gear, select a QP, get a 10% discount, and complete your BabyQuip reservation - it’s that easy!

If you're booking through your Vrbo link, your travel dates, property address, and check-in and check-out times will be automatically filled in to make things easier. You can still make edits during checkout if needed. 

You don’t need to look up or submit the specific property address yourself. The BabyQuip system will already have that information through the Vrbo integration, even if it’s not visible to you right away. If you need gear delivered to a different location, such as a car rental center or airport, you can enter that address instead. Your local Quality Provider (QP) will confirm the details with you closer to your stay to make sure everything goes smoothly.

Our full-size cribs are modern, sturdy, and made from real hardwood (though some Quality Providers may offer metal cribs—feel free to ask if you’d like to confirm). Each crib comes with a firm, high-quality mattress safe for infants and toddlers, plus clean linens including a mattress cover and a fitted sheet.

Yes! You can log in to your BabyQuip account to make changes - like adding or removing items, updating delivery details, or adjusting your rental dates.

You can also reach out to your Quality Provider (QP) directly if you need help with a change. They’re happy to assist and work with you to update your reservation.

Log into your BabyQuip account to view or make changes (like adjusting dates, adding/removing items, or updating the delivery address).

Many changes are processed automatically, but some may require approval from your Quality Provider, especially if the request is made within 48 hours of your reservation start time. You’ll receive an email once your changes are confirmed or declined.

For last-minute or urgent updates, we recommend reaching out to your Quality Provider directly.
 

Modifications that result in a refund follow the cancellation policy.
 

No - BabyQuip and Vrbo reservations are managed separately. Changes to one (e.g., dates, delivery location, or items) won’t automatically update the other.

Yes - but since your BabyQuip reservation is separate, you’ll need to update the delivery address to match your new Vrbo stay.
Just log into your BabyQuip account or contact your Quality Provider (QP) to make the change.

BabyQuip delivers gear in the US, Canada, Mexico, the Caribbean, and beyond.

Once you place your order, your local Quality Provider will reach out to coordinate the delivery details—whether it’s to your Vrbo, the car rental location, or even the airport.

Note: Our partnership with Vrbo currently applies only to reservations within the United States.

After you place your order, your Quality Provider (QP) will reach out to confirm the delivery details and make a plan that works for you.

We understand that you may not have access to an exact Vrbo property address until closer to your Vrbo reservation date. You can follow-up with your QP closer to your Vrbo reservation date to finalize any additional details.

QPs handle delivery, setup (except for car seats, safety gates, or other baby-proofing gear), and pickup. They’ll coordinate directly with you - or the delivery contact you listed in your reservation - to ensure everything happens smoothly.

Not necessarily! Many Quality Providers offer flexible delivery options, including contactless drop-off or coordination with a Vrbo host or property manager.

You’ll work directly with your QP to make delivery and pickup as smooth and convenient as possible.

If you realize you’ve left gear behind, reach out to your Quality Provider (QP) as soon as possible to arrange pickup. It might be helpful to contact the host and let them know too.

Vrbo hosts are also welcome to contact the QP directly if they notice gear has been left after checkout.

Some Vrbo hosts wait to release the full property address until closer to your check-in date, sometimes as late as 30 days before arrival. That’s totally fine. When you book through the BabyQuip link in your Trips Dashboard or Confirmation email, BabyQuip receives your trip details from Vrbo, including the exact location and travel dates, even if those are hidden from public view.

We’ll use that information to match you with a local Quality Provider and calculate the correct delivery fee based on the actual address on file. Once your host releases the address, it will automatically appear in your BabyQuip order details. There’s nothing else you need to do unless you'd like to check in with your QP closer to your stay.

Vrbo guests get 10% off BabyQuip rentals when booking through the authorized Vrbo link.

The discount applies to the final item total and does not include service fees, delivery, protection plans, taxes, or tips.

Yes! We require that all QPs meticulously clean all of their equipment.

For baby gear, we know babies' immune systems are still developing, and we understand that you, as parents or grandparents, rightfully expect clean, sanitized products.

Items are inspected and cleaned after every pickup and inspected and cleaned again before the next delivery. We recommend that QPs use organic and/or non-toxic cleaners. Inquire with your QP for specific cleaning products used. You can read more about our cleaning and sanitizing standards here.

At BabyQuip, we offer a family-friendly cancellation policy that balances flexibility for customers with fairness to our Quality Providers.

- Cancel within 24 hours of booking (and 48+ hours before reservation start time) = Full refund, minus the BabyQuip service fee.
- Cancel more than 24 hours before start time = Refund for QP delivery fees, surcharges, and prepaid tips. Rental fees refund depends on when you cancel (see below).

To protect our QPs and ensure gear is available for other families, refunds for rental fees depend on when you cancel.
- Cancel 15+ days before = Full refund (minus BabyQuip service fee)
- Cancel <15 days = Rental fees are non-refundable
- Purchased Cancel for Any Reason? You're covered up until delivery.

We recommend adding Cancel For Any Reason to your reservation for extra peace of mind. Reservations with Cancel For Any Reason protection can be canceled up to the start time for a full refund of rental fees.

Read the full cancellation policy here.

Cancel For Any Reason (AKA Cancel For Any Reason Trip Assurance) is an optional add-on that offers you the greatest level of flexibility and peace of mind with your baby gear rental reservation.

If you purchase Cancel For Any Reason, the full amount of your rental and service fees, minus the Cancel For Any Reason fee, will be refunded if you cancel your reservation anytime prior to the start time of your original reservation. Note that Cancel For Any Reason is only available for reservations placed with US-based Quality Providers (including Puerto Rico) and is not available for orders placed 48 hours or less from the start time of the reservation.

Customers who purchase Cancel For Any Reason are protected when plans change unexpectedly due to illness, weather events, airline cancellations, etc.

See the Cancel For Any Reason Terms and Conditions for more information.